I first opened RockTheJewels to sell some of my Vintage Jewelry. I have now expanded to Vintage items for the Home and even a few for the Garage. Life is stressful, I love to have things in the home that bring back special memories or just make me smile. I call these pieces 'Heart Warmers' as they warm your heart with the special memory they bring back.
I accept Etsy Gift Cards, Money Orders and Credit Cards and PayPal
Depending on weight and value I either ship by First Class Mail or Priority Mail, both by the USPS.
Insurance is also free and will be added to packages depending on the value.
I ship within 24 hours of receiving cleared payment except for week-ends and Holidays.
Please Note - Once in a great while something will calculate with the wrong Shipping Cost. If you see a listing you think has too high a Shipping Cost, jot me a note and I'll check on it for you.
If the actual cost for Shipping is less than charged I refund the overage.
I do ship to Canada, and if a listing has 'Free Shipping' within the United States, I would Discount that amount on to the Canadian Shipping for shipping the same package to Canada.
If you'd like to check on the cost of shipping an item to Canada, Convo me and I'll get the information to you.
Please Note - Buyers are responsible for all applicable Customs - Duty Fees, and Taxes.
But please contact me if you have any problems with your order.
At this time I can not accept Returns, Unless I have made a mistake in the Listing or the Shipping.
But I am always willing to work with my Customer to resolve any issue they may have with their purchase.
I strongly believe Customer Service is very important to each and every sale and always want my Customers to be completely satisfied.
I do my very best to show each item, flaws and beauty. If ever you need more information, more pictures or just have a question, please don't hesitate to Convo me.
I, Dawn Schram, am the data-controller of your personal information as it relates to my shop Rock the Jewels.
When you place an order from me, I will receive your name, delivery address and email address from Etsy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Etsy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Etsy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
If you have any concerns about your personal data, please contact Etsy.
I always accept Custom orders, and do Reserved Listings. Anytime there are more or less than you need of an item in a listing, just jot me a note and we can rearrange things easily.